Terms of service

WELCOME TO UNCAGED.

BY ACCESSING OR PURCHASING FROM OUR WEBSITE (WWW.UNCAGEDCLOTHING.COM), YOU AGREE TO THE FOLLOWING TERMS OF SERVICE. PLEASE READ THEM CAREFULLY BEFORE USING OUR SITE OR PLACING AN ORDER.

1. GENERAL

THIS WEBSITE IS OPERATED BY UNCAGED.  THROUGHOUT THE SITE, “WE”, “US”, AND “OUR” REFER TO UNCAGED. 

BY USING OUR SITE OR PURCHASING FROM US, YOU AGREE TO BE BOUND BY THESE TERMS, ALONG WITH ANY POLICIES REFERENCED (INCLUDING OUR RETURNS & PRIVACY POLICIES).

WE RESERVE THE RIGHT TO UPDATE OR MODIFY THESE TERMS AT ANY TIME. CONTINUED USE OF THE SITE MEANS YOU ACCEPT THOSE CHANGES.

2. ELIGIBILITY

  • YOU MUST BE AT LEAST 18 YEARS OLD OR HAVE PERMISSION FROM A PARENT/GUARDIAN TO MAKE PURCHASES.
  • YOU AGREE NOT TO USE OUR PRODUCTS FOR ANY ILLEGAL OR UNAUTHORIZED PURPOSE.
  • WE RESERVE THE RIGHT TO REFUSE SERVICE AT OUR DISCRETION.

3. PRODUCTS & AVAILABILITY

  • ALL PRODUCTS ARE SUBJECT TO AVAILABILITY
  • PRICING AND PRODUCT DETAILS MAY CHANGE WITHOUT NOTICE
  • WE AIM TO DISPLAY PRODUCTS ACCURATELY, BUT SLIGHT VARIATIONS IN COLOUR OR FIT MAY OCCUR
  • SOME ITEMS ARE LIMITED RELEASES AND MAY NOT BE RESTOCKED

4. ORDERS & PAYMENTS

  • ALL ORDERS ARE SUBJECT TO ACCEPTANCE AND PRODUCT AVAILABILITY.
  • WE RESERVE THE RIGHT TO CANCEL ANY ORDER FOR ANY REASON (INCLUDING SUSPECTED FRAUD,PRICING ERRORS OR STOCK ISSUES).
  • PAYMENTS ARE SECURELY PROCESSED THROUGH TRUSTED PROVIDERS (E.G. MOBILE MONEY SUCH AS M-PESA,AIRTEL MONEY, CARD PAYMENTS, OR OTHER SECURE ONLINE PAYMENT METHODS)

5. SHIPPING & DELIVERY

FOR PREORDER RELEASES:

  • PRODUCTION BEGINS AFTER THE PREORDER WINDOW CLOSES
  • ESTIMATED PRODUCTION TIME: 5–7 BUSINESS DAYS
  • SHIPPING OCCURS WITHIN 1–3 BUSINESS DAYS AFTER PRODUCTION

ESTIMATED DELIVERY TIMEFRAME: 2–3 WEEKS AFTER PREORDER CLOSES

WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY:

  • COURIER SERVICES
  • CUSTOMS PROCESSES
  • INCORRECT SHIPPING DETAILS PROVIDED BY THE CUSTOMER

6. RETURNS & REFUNDS

  • RETURNS MUST BE REQUESTED WITHIN 7 DAYS AFTER DELIVERY
  • ITEMS MUST BE UNWORN, UNWASHED, AND IN ORIGINAL CONDITION WITH TAGS ATTACHED
  • RETURN SHIPPING COSTS ARE THE CUSTOMER’S RESPONSIBILITY

FOR FULL DETAILS, REFER TO OUR RETURNS & REFUND POLICY.

7. INTELLECTUAL PROPERTY & TRADEMARKS

THE NAME UNCAGED. , THE UNCAGED. LOGO, AND ALL RELATED MARKS, DESIGNS, AND TRADE DRESS ARE TRADEMARKS (REGISTERED) OF UNCAGED. ALL RIGHTS RESERVED. UNAUTHORIZED USE, REPRODUCTION, OR IMITATION OF ANY UNCAGED. TRADEMARK INCLUDING THE BRAND NAME, LOGO, OR VISUAL IDENTITY WITHOUT PRIOR WRITTEN CONSENT IS STRICTLY PROHIBITED AND MAY CONSTITUTE TRADEMARK INFRINGEMENT UNDER APPLICABLE LAW.

ALL OTHER CONTENT ON THIS SITE, INCLUDING BUT NOT LIMITED TO TEXT, GRAPHICS, PRODUCT IMAGES, AND COPY, IS THE EXCLUSIVE INTELLECTUAL PROPERTY OF UNCAGED. AND MAY NOT BE COPIED, REPRODUCED, OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION.

8. USER CONTENT

IF YOU SUBMIT FEEDBACK, SUGGESTIONS, OR CREATIVE CONTENT TO US:

  • YOU GRANT US THE RIGHT TO USE, EDIT, AND SHARE THAT CONTENT WITHOUT RESTRICTION
  • NO COMPENSATION OR OBLIGATION IS REQUIRED

9. LIMITATION OF LIABILITY:

TO THE FULLEST EXTENT PERMITTED BY LAW:

UNCAGED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR SITE OR PRODUCTS.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC ORDER IN QUESTION.

10. GOVERNING LAW

THESE TERMS ARE GOVERNED BY THE LAWS OF KENYA. ANY DISPUTES SHALL FIRST BE ATTEMPTED TO BE RESOLVED AMICABLY BEFORE ESCALATING TO LEGAL ACTION.

11. CONTACT US

FOR QUESTIONS REGARDING THESE TERMS:
SHOP@UNCAGEDCLOTHING.COM

SOCIALS:
INSTAGRAM: @UNCAGED.CLO

WE DON’T FOLLOW THE CROWD.
WE BUILD DIFFERENTLY.

UNCAGED. THIS IS THE REBELLION